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Frequently asked questions
General
We are a global company - we deliver computer rental equipment to most of the world's major cities. Contact us to find out if we can provide delivery to your country.
Vernon Computers has distribution centres and offices in the following cities:
Lurgan, Northern Ireland, UK
Norwalk, CT. USA
Raleigh, NC. USA
Redmond, WA. USA
Mississauga, Canada
We can cover United Kingdom, USA and Europe countries. Contact us to find out more.
We can cover any size event - whether you're interested in renting laptops, desktops, tablets, or monitors. We offer bulk rentals for large events, and extra equipment on high quality orders in case of a hardware malfunction.
Yes, we're happy to arrange multi-year discounts for our regular customers. Contact us for details.
Once order come in, it can be packed and shipped within 24 hours.
Yes, we can supply machines with standard configurations, or custom configurations. When you request your quote, please specify any customization you may need, including programs and applications.
An operating system is provided for each machine that we rent out. Our Tier 1 systems support Windows and MAC.
Our liability ends, and your begins, upon delivery. We require that our customers make sure that our hardware is in a safe and secure location. For hardware related issues Vernon will supply spares for easy and timely swap-out. Vernon is not responsible for damage, theft or end user related problems, customer will be billed as determined.
We hold a copy of the image on our server. We also send imaged hot swaps which are kept on site to swap out with any unit that may need service.
All machines are tested, cleaned, and virus free. We provide a fresh OS load with updated patches on each machine.
Step 1: Receive order.
Step 2: Use product through the length of your rental.
Step 3: Extend rental period or return equipment. We will book a collection by courier to collect it from your provided address.
Step 4: Pack & seal box with equipment and wait for courier to collect.
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